Shipping policy
Last Updated: April 18, 2026
This policy outlines how RelationshipScribe products and merchandise are delivered to you.
1. Digital Products
All RelationshipScribe digital products (including personalized vows, the Conflict Simulator, and the Custom Partner Manual) are delivered digitally via email.
- Your final draft(s) will be sent to the email address provided during checkout or associated with your customer account.
- Digital content is typically delivered as attachments in .docx and/or .pdf format, allowing you to easily view, edit, and print your content.
- Our standard turnaround time for an initial draft is 3-5 business days after we receive your completed questionnaire. Revision requests are typically fulfilled within 2-3 business days of receiving your feedback.
- "Business days" refers to Monday through Friday, excluding major U.S. public holidays.
- Delays in submitting your questionnaire will directly impact your delivery timeline.
- You will receive a confirmation email once your content has been sent. Please check your spam or junk folder if you don't see it in your inbox.
- If you do not receive your content within the expected timeframe, contact us at support@relationshipscribe.com and we will resolve it promptly.
2. Apparel & Merchandise
RelationshipScribe branded merchandise (tees, hoodies, and accessories) is fulfilled and shipped physically.
- Orders are processed and shipped within 3-5 business days of purchase.
- Tracking information will be emailed to you once your order ships.
- We currently ship within the United States. International shipping availability will be announced when applicable.
- Shipping costs, if any, will be calculated and displayed at checkout.
3. Contact Us
If you have any questions about delivery digital or physical please reach out at support@relationshipscribe.com. We respond within 24 hours, Monday through Friday.